FAQS

WHICH TYPE OF FABRICS CAN YOU PRINT ON?

We print on both natural fabrics and synthetic polyester fabrics, for a wide range of application, from fashion and sportswear to interior and soft furnishings.

WHAT IS YOUR MINIMUM ORDER?

Our minimum order is 1 m for custom printed fabrics.

DO YOU OFFER COLOUR MATCHING?

Yes, we do offer colour matching services. We can either colour match to provided Pantone colour or physical swatch.

WHAT TYPE OF ARTWORK OR DESIGNS CAN YOU PRINT?

We can print any style of artwork or design.

CAN YOU HELP ME WITH MY ARTWORK?

Unfortunatly, we don’t assist in developing your artwork, we can however assist in reworking existing files to get them print ready at an additional cost.

HOW LONG DOES THE PRINTING TAKE?

Our standard lead time for printing is 5-7 working days.

WHAT OTHER SERVICES CAN YOU PROVIDE?

On top of our standard printing services, we can also assist you with designing and making your bespoke outfit.

CAN YOU PRINT ON READY MADE ITEMS?

Unfortunately we do not print on ready-made items, we only print on the meters of fabric before the item is made.

WHAT IS YOUR TURNAROUND?

For custom fabric printing services our standard turnaround is 5-7 working days from payment in full. Express orders 24 hours to 4 working days.
Freight times vary depending on location.

DO YOU ACCEPT CUSTOMER SUPPLIED FABRICS?

Yes, we do, subject to testing. See more about supplying your own fabric here (click here).

WHAT DIGITAL FILES ARE ACCEPTED FOR PRINTING?

Please make sure you supply artwork via WeTransfer in PDF using CMYK colours in 300DPI.

WHAT AREAS DO YOU SERVICE?

We’re based in Cape Town, South Africa, but we will arrange delivery to just about everywhere, the costs thereof will be for the client. However, to clarify we don't service war zones.

Unit 23A, The Waverley Business Park
Kotzee Road
Observatory
Cape Town

+27 (0)21 447 4648

©2017 by Luxe Print.